FAQ: Son the Frog Ita Bag & Backpack!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I pay with PayPal?

on Backerkit - yes! You will be charged immediately for your purchase.

Last updated: July 23, 2020 16:39

Can I have my bags sent to two separate locations?

no. all orders will be shipped to one location. if you want two different shipping addresses, you have to place 2 different orders

Last updated: July 08, 2020 12:23

Will you lie on the customs form for me?

no!! that’s illegal!! i can be legally prosecuted for doing that. i only do crimes where i Won’t get caught. if i lie on customs, they literally have my name and address right there!!

i know fees are expensive but so is me having to pay fines/go to court for doing crimes. no thx

also, the bag packages will all be insured for however much the package costs. that means if it gets lost or destroyed, we can both get our money back! yay! but if i lie and put the wrong amount, that’s how much i’ll get as a refund from the post office. not yay.

Last updated: July 08, 2020 12:25

Why does international shipping cost so much??

it actually costs more than what you’re seeing! It costs around $76 to send a backpack to Australia :’) I made the shipping prices cheaper by using my profit from the bags to cover part of them. in some cases I am making $4.10 per bag ;; o ;; )/ Please understand that the bags are Heavy and Large and awkwardly sized so they won’t fit in flat rate boxes. and things cost money to ship in the US :’)

Last updated: July 08, 2020 12:31

When do I pick inserts or color variations I want??

not now!! after the campaign is over, via Backerkit. if you read the campaign info I wrote up, i state this multiple times :’)

Last updated: July 08, 2020 12:31

Do I have to pledge the cost of the item I want and do math to add shipping cost?

no. just pledge for the item you want. you will be charged shipping later via Backerkit. if you read the campaign details carefully, it will explain this!

Last updated: July 08, 2020 12:53

I want 3 purses, but you don't have a tier option for that!

You will be able to add on more bags later via Backerkit. Just pledge for 2 bags for now. you can add on infinite later! I just didn’t want to make 2389475 different tiers because that would be confusing!

Last updated: July 08, 2020 13:20

Is there any way to see what the extra color options fabrics will look like in real life? Or will there be any new prototypes made with these colors before we submit our surveys?

I have not chosen the exact color swatches just yet. Once I decide, I will show y’all the fabric swatches before you have to pick the color you want. We won’t be able to see a finished bag in the colors before this happens. The color variations will not be made until I place the bulk order.

Last updated: July 10, 2020 10:47

When will I be charged on Backerkit?

If you pay with card, Backerkit will not charge you until I am ready to ship. This will not be until November. make sure there’s money in your account then. If you pay with PayPal, Backerkit will charge you immediately.

Last updated: July 23, 2020 16:40

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: November 2020

frogs were too powerful. factory cannot create them all, needs more time. are now estimated to arrive at my house in november.

Last Updated At: 07/23/20 | See Kickstarter Update
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